Make the Most of Your Time at The Burton Complex

Whether you're attending a high-energy concert, cheering at a championship game, exploring a festival, or celebrating a graduation, we’re thrilled to welcome you to The Burton Complex! Our goal is to make your visit as enjoyable, convenient, and memorable as possible.

This guide will help you prepare for your visit—whether it’s your first time here or your fiftieth.


Getting Here

Address:

7001 Gulf Highway, Lake Charles, LA 70607

The Burton Complex is easily accessible by car and is located just minutes from major highways, with signage guiding you directly to the venue.

Driving Directions

Use your preferred GPS or map service and enter the full address above. Clear signage and event staff will help guide traffic upon arrival for larger events.


Parking

Ample parking is available across the complex, including designated accessible parking near key entrances. All parking is available on a first-come, first-served basis, so we recommend arriving early, especially for high-attendance events.

Accessible Parking

ADA parking is available close to each venue entrance. Please ensure your placard or license plate is clearly displayed.


What to Bring (and What to Leave Behind)

We want you to enjoy your time with us—and that starts with knowing what’s allowed into the venue. Here are a few helpful tips:

Allowed Items

  • Personal bags and small purses (subject to security screening)

  • Digital cameras (event-dependent; no video recording unless otherwise stated)

  • Service animals (see Accessibility section)

 

Prohibited Items

  • Backpacks and oversized bags

  • Outside food and beverages

  • Coolers, bottles, cans

  • Weapons, fireworks, or illegal substances

  • Drones or unmanned aerial devices

  • Noise-making devices (e.g. air horns, whistles)

  • Tobacco or e-cigarettes (Burton Complex is a smoke-free facility)

For a full list of prohibited items, please visit our Guest Policies Page


Accessibility

The Burton Complex is fully ADA-compliant, with accessible entrances, restrooms, and seating available at all major venues. ADA seating is available on a first-come, first-served basis, and our staff is happy to assist with any special requests upon arrival.

For specific questions or accommodations, please contact us in advance of your visit.

Food & Concessions

Food and beverage offerings vary by event and location within the complex. For many events, a selection of concessions will be available, including regional favorites and classic event fare. Please note that outside food and drink is not permitted.

Staying in Lake Charles

If you’re traveling from out of town, Lake Charles offers a wide variety of accommodations—from family-friendly hotels to upscale resorts. The Burton Complex is located just a short drive from restaurants, shopping, and cultural attractions.

For hotel and tourism info, we recommend visiting Visit Lake Charles for the latest updates and special rates.


Need Help During Your Visit?

Look for our friendly Burton Complex staff wearing event badges or uniforms—they’re here to help with directions, seating assistance, and any questions you may have. We also have event security and medical staff on-site for your safety.


Tips for a Smooth Experience

Arrive Early

Arrive early to allow time for parking and security screening

Travel Light

Travel light to speed up entry through security

Review Your Ticket Info

Review your ticket info to confirm entry points and seating

Stay Connected

Stay connected by following us and the event pages on social media for updates and announcements

Be Kind & Courteous

Be kind & courteous—we’re all here to enjoy the event together!


We Can’t Wait to Welcome You!

Thank you for choosing The Burton Complex—we're honored to be part of your experience. If you have any questions before your visit, don't hesitate to reach out.

📞 Contact Us | (337) 721-4090 | 📧 info@burtoncomplex.com | 📍 Get Directions