Terms & Conditions
Welcome to the official website of The Burton Complex, a public facility proudly operated by the Calcasieu Parish Police Jury. By accessing and using this website or attending an event at any of our facilities, you agree to abide by the following Terms and Conditions. Please read them carefully.
1. General Use
The content on this website is provided for informational purposes only. While we strive to ensure accuracy, we do not guarantee that all information is current or error-free. The Burton Complex reserves the right to make changes to content, facility policies, or event information at any time without notice.
2. Public Facility Status
As a division of the Calcasieu Parish Police Jury, The Burton Complex operates as a government-owned public venue. Our operations and policies reflect a commitment to public service, transparency, and community enrichment. All users and visitors are expected to conduct themselves in accordance with local, state, and federal laws.
3. Event Attendance and Conduct
Guests attending events at The Burton Complex agree to the following:
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To follow all posted facility rules and staff instructions
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To treat fellow guests, staff, and performers with respect
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To comply with safety procedures, emergency protocols, and security screenings
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To refrain from bringing prohibited or dangerous items into the facility
The Burton Complex reserves the right to refuse entry or eject any individual whose conduct is deemed unsafe, unlawful, or disruptive.
4. Ticketing and Refunds
All ticket sales are final unless otherwise noted by event-specific policies. Refunds, exchanges, or cancellations are subject to the policies of the event organizer. The Burton Complex is not responsible for lost, stolen, or counterfeit tickets.
5. Privacy
Personal information submitted through this website, including contact forms and event applications, is handled in accordance with applicable public records laws and data privacy regulations. We do not sell or share personal information with third parties unless required by law.
6. External Links
This website may contain links to external websites not managed by The Burton Complex or the Calcasieu Parish Police Jury. We are not responsible for the content or privacy practices of these third-party sites.
7. Intellectual Property
All content, logos, images, and materials on this website are the property of The Burton Complex or used with appropriate permission. Unauthorized use, reproduction, or distribution is prohibited.
8. Limitation of Liability
The Burton Complex, its staff, and the Calcasieu Parish Police Jury are not liable for damages of any kind resulting from the use of this website or attendance at an event, including but not limited to personal injury, loss of property, or system interruptions.
9. Changes to Terms
These Terms and Conditions may be updated periodically. Continued use of the website or attendance at events constitutes acceptance of the most current version of these terms.
Contact Us
For questions about these Terms and Conditions, please contact:
The Burton Complex
7001 Gulf Highway
Lake Charles, LA 70607
📞 Phone: 337-721-4090
📧 Email: info@burtoncomplex.com